Effective Date: May 8, 2026
Last Updated: May 8, 2026
Begapunk Precision Rotary Joint Manufacturer ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and country — provided voluntarily when you submit a quote request or contact form.
- Technical Information: IP address, browser type, operating system, referring URLs, and pages visited — collected automatically via cookies and analytics tools.
- Business Information: Machine drawings (STEP, PDF, DWG) and technical specifications uploaded during the inquiry process.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes
- Process and fulfill orders
- Verify product fit using uploaded technical drawings
- Improve our website and product offerings
- Send occasional product updates (only if you opt in)
- Comply with legal obligations
3. Cookies
We use cookies to:
- Remember your cookie consent preference
- Analyze website traffic via Google Analytics
- Improve user experience
You can disable cookies in your browser settings. However, some features may not function properly without cookies.
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only with:
- Service providers: FormBold (form processing), Google Analytics (website analytics)
- Shipping carriers: DHL, FedEx, or local carriers (only shipping address and contact info)
- Legal requirements: If required by law or to protect our rights
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:
- Inquiry data: 3 years (for follow-up and warranty support)
- Order data: 7 years (for tax and accounting compliance)
- Analytics data: 26 months (Google Analytics default)
6. Your Rights (GDPR / CCPA)
If you are located in the European Union or California, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing or request restriction
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at sales@begapunk.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including SSL encryption, access controls, and regular security reviews. However, no internet transmission is 100% secure.
8. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the effective date.
10. Contact Us
For questions about this Privacy Policy or your data:
Email: sales@begapunk.com
Address: 88 Yugong Road, Zonghan Industrial Park, Cixi, Ningbo, Zhejiang, 315300, China
