Step 01Customer Input
Send Your Inquiry
Share the model number or provide your operating media, pressure, rotational speed, number of passages, mounting details, drawing, photo, or reference sample.
Output: Initial project requirementsFrom requirement to shipment
Inquiry to Delivery Process
A clear engineering workflow for standard replacements and custom rotary-joint projects. The exact sequence may vary depending on application complexity and project requirements.
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Step 02Engineering Review
Engineering Review
We review the operating media, pressure, RPM, temperature, number of passages, connection type, duty cycle, installation space, and available technical information.
Output: Feasibility and missing-information review -
Step 03Selection Route
Standard Model or Custom Evaluation
Where possible, we recommend a suitable standard model. If no direct match is available, the requirement moves to custom engineering evaluation.
Output: Recommended model or custom route -
Step 04Technical Confirmation
Drawing Confirmation
Interfaces, port layout, passages, dimensions, mounting arrangement, and applicable operating conditions are confirmed before order execution.
Output: Confirmed technical configuration -
Step 05Commercial Offer
Quotation
We issue a quotation based on the confirmed configuration, quantity, commercial terms, and estimated project schedule.
Output: Formal commercial offer -
Step 06Order Release
Order Confirmation
After the purchase order and agreed payment terms are confirmed, the order is released for production or preparation.
Output: Approved order -
Step 07Execution
Production & Inspection
Products are manufactured or prepared, assembled where applicable, and checked against the approved drawing and order requirements.
Output: Completed and checked product -
Step 08Delivery
Shipment & Delivery
The order is packed and shipped using the agreed method. Tracking or shipping documents are provided where applicable.
Output: Customer receives the order
Process note: This is a typical workflow. Standard replacement orders may move through the process faster, while complex custom projects may require additional technical review, drawing confirmation, or sample evaluation.